At Blue Bird, operated by Tsui Tech Solution, we are dedicated to providing a seamless and enjoyable shopping experience for our users. Please read our refund policy carefully, as it outlines the terms regarding subscriptions and purchases made through our app.

1. Subscription Policy

• No Refunds on Subscriptions: All subscription fees paid for the use of Blue Bird are non-refundable. Once you subscribe to our services, you acknowledge and agree that you will not be entitled to any refund for the subscription fee, regardless of usage.

2. Product Purchases

• Purchases made through Blue Bird may be subject to the refund policy of the respective retailer. Each retailer may have its own return and refund policies that must be adhered to.

3. Eligibility for Product Refunds

• Refunds for product purchases may be considered under the following circumstances:
  • The product is defective or damaged upon receipt.
  • The product received is different from what was ordered.
  • The refund request is made within 7 days from the date of delivery.

4. Refund Process

• To request a refund for a product purchase, please contact our customer support team at [insert contact details or support email].
• Include the following information in your request:
  • Order ID
  • Reason for the refund request
  • Any supporting documentation (photos, receipts, etc.)

5. Refund Discretion

• All refund requests are subject to the discretion of Blue Bird and the retailer. We reserve the right to deny refunds if the conditions outlined above are not met.

6. Changes to the Refund Policy

• Tsui Tech Solution reserves the right to modify or update this refund policy at any time. We will inform users of any changes by updating the policy on our website.

7. Contact Us

If you have any questions about our refund policy or your order, please feel free to contact us:

• Email: bluebird.support@tsuitechsolution.com
• Phone: 908846787